Chime Technologies LLC is committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our services, website, or visit our premises.
Information We Collect
We may collect and process the following types of information:
a. Personal Information:
- Name, address, phone number, and email address when you contact us for services or inquiries.
- Payment information (e.g., credit card details) for billing purposes.
b. Technical Information:
- Device and technical information about your computer or laptop, including serial numbers or hardware specifications when servicing your device.
- Diagnostic data to identify and resolve technical issues.
c. Data Recovery Information:
If you request data recovery services, we may access and process the information stored on your device or storage media for the purpose of recovering lost data.
How We Use Your Information
We use the information we collect for the following purposes:
- To provide computer repair, maintenance, and support services.
- To communicate with you about service updates, inquiries, or appointments.
- To improve our services and address customer needs.
- To process payments and issue invoices or receipts.
- To comply with legal obligations and protect against fraud or misuse.
Information Sharing and Disclosure
We do not sell or rent your personal information to third parties. However, we may share your information in the following situations:
With Service Partners: To facilitate repairs or access replacement parts when necessary.
Legal Compliance: When required to comply with legal obligations, such as responding to subpoenas or court orders.
With Your Consent: If you provide explicit consent for us to share your information with third parties.
Data Security
We take the security of your personal and technical data seriously. Our measures include:
Using secure methods to store and process sensitive information.
Limiting access to your personal and technical data to authorized personnel only.
Implementing safeguards to protect against data breaches and unauthorized access.
Data Recovery Confidentiality
During data recovery services, any recovered data will be treated as strictly confidential. We will not access, disclose, or retain the contents of your data beyond what is necessary to complete the recovery process. Once the service is completed, any temporary copies of your data will be securely deleted from our systems.
Your Rights
You have the right to:
- Access the personal information we hold about you.
- Request corrections to inaccurate or incomplete information.
- Request the deletion of your personal data, subject to legal or operational requirements.
- Opt out of receiving promotional communications from us.
To exercise your rights, please contact us using the information provided below.
Cookies and Website Data
If we operate a website, cookies or similar tracking technologies may be used to improve your browsing experience. You can control or disable cookies through your browser settings.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be reflected on this page. Please review this page periodically to stay informed about how we are protecting your information.
Contact Us
If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:
Chime Technologies LLC
Address: 1331 Camp Street Sandusky Ohio 44870
Sandusky, Ohio
email: chimetech@bex.net
Phone: 419-621-7410